Reporting on Feedback

In this course,  we're going to explore the reporting features available in the Feedback app.  You'll learn how to access weekly and periodic reports, track open and overdue feedback, monitor Ombudsman referrals, and understand response rates—all using configurable dashboards.

Learning objectives:

ü View weekly and periodic reports

ü Use slicers to filter visualizations

ü Track open, overdue, and referred records

ü Review feedback-linked actions

ü Monitor response rates